The infrastructure that lets creative, design, and product teams scale. From intake to program development, budget tracking, design library audits, and workflow tooling. This section covers the operational systems built and led across environments, including All Turtles and Google's Search Discovery UX team.

Operations & Program Management

Operations Systems and Infrastructure

Standing up the operational backbone design teams run on: project management frameworks, resource planning, onboarding systems, and executive reporting that gives leadership visibility without pulling designers out of their work.

Workflow and Tooling Setup Evaluating, configuring, and rolling out PM and allocation tools based on real team needs. Building the frameworks and documentation that make adoption stick.

Onboarding and Knowledge Systems Centralized documentation that gives new team members a clear ramp and keeps existing teams aligned on process and standards.

Executive Reporting and Visibility Status reporting in formats leadership actually consumes: recorded video walkthroughs, presentation decks, or data-visualized summaries in Figma.

Data-Visualized Reporting in Figma

Built from real workflows in Asana, Runn, and spreadsheet tracking systems, this report was structured in Figma for consistent formatting, easy updates, and presentation-ready delivery.

  • Visual breakdowns of team spend against monthly budgets, surfacing variance, contributing factors, and utilization trends. Designed to give finance and leadership a fast read on where resources are going without digging through spreadsheets.

  • Side-by-side visualizations of estimated vs. actual hours, task completion rates, and month-over-month output trends. Built to support capacity planning conversations with real data instead of anecdotal check-ins.

  • Visual mapping of completed work by priority, deliverable type, assignee, and target audience. Designed to show how demand is shifting across requesting teams so allocation decisions stay ahead of the workload.